We will closed on Friday 19 May 2023 until 9th June 2023• Please contact us using email if you have any enquiries.

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Terms and Conditions

Trade login
This is found in the top black bar 'TRADE', then click on 'Already Registered' or use the form to sign up to see our trade prices'.

Restrictions of sale.
  • Styles are sold in a minimum 5's,(if total units left in stock are below 5, a lesser figure can be accepted for end of lines/low stock).
  • Total spend must be over £100.00 excluding VAT and Shipping.
  • Customers purchasing TRADE from Build your Bears Wardrobe can NOT sell any of our branded product on EBAY, AMAZON & ONBUY. This is due to a conflict of interest. This does not apply to personalised | bespoke items. Other retail outlets and websites are welcome.
  • Product sold as Seconds/Imperfect are non returnable.
  • If sufficient stock is unavailable to fill your order a refund will be made to you for the unfulfilled items. We will contact you to see if a replacement could be given.
  • Please check your order on arrival, reporting any shortages within 24 hours of taking delivery.

Returns and Refunds
Return P&P costs to be met by customer this does not include faulty goods.

Please return to the address below:-

Customer Returns
Build Your Bears Wardrobe Ltd
85 Limpsfield Road
Surrey. CR6 9RH

Enclosing your details and the reason for return.

Please contact us if a problem arises. These can be highlighted/identified to us by use of a photo clearly showing the problem. Third party returns are not taken, this is deemed as the responsibility of the selling company to resolve with their customers.


This Website and its content is copyright of “Build Your Bears Wardrobe Ltd” - © “Build Your Bears Wardrobe Ltd” 2007-2023. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only

• You may copy the content to individual third parties for their personal use, but only if you acknowledge the Website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other Website or other form of electronic retrieval system.

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